Choose a category  to view domains:     Dog Lovers     Id Rather Be...     Nationalities     Sports Fans     Hunting & Fishing     Patriotic & Military     Collectors     Gamers     Family Names     Miscellaneous Search domains		Frequently Asked Questions Document Library: Software Setup Guides and User Manuals General FAQs Customer Support & Billing FAQs Technical Support & Software FAQs Document Library: Software Setup Guides and User Manuals You can send and receive email using any desktop or handheld email software. (Requires Adobe Reader 5.0 or above.) PC Software Outlook 2003 Setup Guide (0.3 MB) MailMine Webmail User Guide (3.2 MB) Outlook 2002/XP Setup Guide (0.3 MB) Netscape Mail (1.0 MB) User Guide (2.4 MB) Outlook 2000 Setup Guide (0.3 MB) Mozilla Thunderbird Setup Guide (0.9 MB) User Guide (2.2 MB) Outlook 98 Setup Guide (0.2 MB) Eudora Setup Guide (0.6 MB) Outlook Express Setup Guide (0.3 MB) Mac Software Mac Mail Setup Guide (0.2 MB) Entourage Setup Guide (0.6 MB) Wireless Software SnapperMail (for Palm OS) Setup Guide (0.3 MB) User Guide (0.7 MB) VersaMail (for Palm OS) Setup Guide (0.3 MB) General FAQs What is your guarantee? Do I need any special software to use MailMine email? Do I need to change my ISP to use MailMine email? How much storage do I need? How much is 500MB? 1.0GB? 2.0GB? I don’t want a personalized domain – Do you have “regular” domains, too? What characters can I use in the username? Are email addresses case-sensitive? Will you sell my email address to advertisers or spammers? How can I be receiving spam if you didn’t sell my email address? You say you don’t scan messages for content for advertising purposes – Do other companies really do that? I’m receiving improper email from someone with a MailMine domain. What should I do? Customer Support & Billing FAQs I’ve forgotten my password – How do I get a new one? How do I reach customer support? How do I upgrade to a larger mailbox? How do I renew my account? If I don’t renew, will I lose my email messages? How do I cancel my account? Technical Support & Software FAQs Many technical questions may be answered by reviewing the setup guides and user manuals in our Document Library. How do I login to Webmail? How do I login using POP3 and IMAP? What are the MailMine mail servers? What is the size limit for attachments? Why is my large attachment failing to send (or arrive)? Which email software packages can I use for POP3 or IMAP4? What is Webmail? What are POP3 and IMAP4 and SMTP? I like using Webmail. Do I need to switch to POP3 or IMAP4? I want to use email software. Should I use POP3 or IMAP4 access? How do I configure my email software? General FAQs What is your guarantee? We offer a 30-day money-back guarantee with all packages if you are not satisfied for any reason. Do I need any special software to use MailMine email? No. To use our Webmail access, no special software is required and you can access your email from any computer with a browser and an internet connection. To access your email POP or IMAP access, an email program such as Microsoft Outlook or Mozilla Thunderbird is required. Mozilla Thunderbird may be downloaded for free at www.Mozilla.com. Do I need to change my ISP to use MailMine email? No. Our email system will work with any internet service provider. And better yet, if you move or change your ISP in the future, you can keep your MailMine email address. How much storage do I need? How much is 500MB? 1.0GB? 2.0GB? Our How Much Storage Do I Need? page will help you determine your requirements based on your usage. I don’t want a personalized domain – Do you have “regular” domains, too? Sure. Our “Miscellaneous” domains lists MailMine.net as an option. What characters can I use in the username? A-Z, a-z, 0-9, + dashes, periods, and underscores. Other restrictions: Usernames cannot begin or end with a dash, a period, or an underscore and must contain more than one character. Unlike many email service providers, MailMine usernames can be all digits, so you can use your two-digit jersey number or the jersey of your favorite player. (please note: two-character usernames are an additional $1 per month. Are email addresses case-sensitive? No. An email addressed to BobSmith@GlobalTelemax.net would be routed the same as one addressed to bobsmith@globaltelemax.net or to bObsMiTh@gloBAltelemAX.net. Will you sell my email address to advertisers or spammers? Never. We’re in the email business, not the advertising business. How can I be receiving spam if you didn’t sell my email address? There are many ways spammers may find your email address, and almost every email address will receive at least some spam. You say you don’t scan messages for content for advertising purposes – Do other companies really do that? It has become a fairly common practice, especially among email providers that offer free services wish to subsidize the costs of offering those. We encourage all email users to ask their email provider if they can promise them that their email messages are not being scanned for advertising purposes. I’m receiving improper email from someone with a MailMine domain. What should I do? Please email us at abuse@MailMine.net Customer Support & Billing FAQs I’ve forgotten my password – How do I get a new one? If you forget your password, contact support@MailMine.net. After we can verify your identity, your password will be reset. How do I reach customer support? If you have a billing question or a question about your account, please contact us at support@MailMine.net. If your question is technical in nature or regarding access or software, you may contact us at techsupport@MailMine.net. How do I upgrade to a larger mailbox? Contact support@MailMine.net and that can be quickly set up. How do I renew my account? All accounts are for twelve months service and renew automatically at the end of the current billing term. To cancel service, please email our customer support team (support@MailMine.net) at least fifteen (15) days prior to end of the current billing term. If I don’t renew, will I lose my email messages? Yes. All of your message data on the server will be deleted. How do I cancel my account? Please email our customer support team (support@MailMine.net) at least fifteen (15) days prior to end of your current billing term. Technical Support & Software FAQs Many technical questions may be answered by reviewing the setup guides and user manuals in our Document Library. How do I login to Webmail? To access your account via Webmail, you may click on the Login button on our home page. This will take you to https://mail.mailmine.net/, our secure login page. You may also bookmark this page or enter it directly. You will be asked to enter your email address and your password. How do I login using POP3 and IMAP? See the Setup Guide for your email program (Outlook, Thunderbird, etc) and follow the instructions provided to configure your settings. You will use the server information below. What are the MailMine mail servers? Below are the server names and ports for your email account. To use a secure connection, use the settings marked with SSL. Server Type Server Name Port POP3 pop.emailsrvr.com 110 IMAP imap.emailsrvr.com 143 SMTP smtp.emailsrvr.com 25 or 587 POP3 with SSL secure.emailsrvr.com 995 IMAP with SSL secure.emailsrvr.com 993 SMTP with SSL secure.emailsrvr.com 465 or 587 Note: Outgoing servers require authentication. Outlook users will need to manually enable this feature. Follow the Setup Guides, below, to configure your account. What is the size limit for attachments? We have an extremely generous limit of 35 MB. This translates to about 25 MB of original attachments before the encoding process (MIME) adds its overhead. Please be aware that your ISP may have a much lower size limit (see below). Why is my large attachment failing to send (or arrive)? The other links in the system, such as your ISP, may have size limits that are less than the 35 MB that we allow. Which email software packages can I use for POP3 or IMAP4? Any popular email program, often called “email client software”, will work. Two of the most popular are Microsoft Outlook and Mozilla Thunderbird. Thunderbird may be downloaded for free at www.Mozilla.com. What is Webmail? Please see Email Basics What are POP3 and IMAP4 and SMTP? Please see Email Basics I like using Webmail. Do I need to switch to POP3 or IMAP4? No, there is no need to switch. If you’re comfortable with Webmail (browser) access and have no interest in the extra features offered by email software access (which use the POP3 or IMAP4 protocols), feel free to use only webmail. We recommend using whatever makes you comfortable. I want to use email software. Should I use POP3 or IMAP4 access? In general, POP3 meets most users’ needs. IMAP4 is best for sophisticated users that frequently use more than one computer, such as a desktop and a laptop, and need email access from either computer but don’t want to use Webmail access. For a more detailed discussion of the pros and cons of POP3 and IMAP4, please see Email Basics. How do I configure my email software? Please see our Document Library for the setup guide to many popular email packages. They will provide step-by-step instructions for configuring your software.

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MailMine LLC is not owned by, or in any affiliated with, any city, state or federal government or organization, any high school, collegiate or professional sports team, any fan or enthusiast organization or any university, non-profit organization or corporation. EMAIL. ALL GROWN UP.SM, Express Your Life!SM, and the MailMine logo are proprietary trademarks of MailMine LLC and its affiliated entities. All materials are provided for noncommercial personal use only. All other trademarks, such as those of MailMine LLC’s partners, are the property of the respective owners. Copyright © 2009, MailMine LLC, All Rights Reserved. Your visit to this site and use of the information hereon is subject to the terms of our Terms of Service. Please review our Privacy Policy.